Frequently Asked Questions
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What Types of Cleaning services does Off Your Plate offer?Off Your Plate specializes in a comprehensive array of residential cleaning services, catering to the unique requirements of homeowners. Our services encompass cleaning for bedrooms, bathrooms, kitchens, and more. Reach out to us today to have a personalized discussion about your specific cleaning needs and let us bring the sparkle back to your home.
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What is included in a standard home cleaning?Our standard home cleaning service includes thorough cleaning of all rooms, dusting surfaces, vacuuming and mopping floors, and sanitizing bathrooms and kitchens. Additional details can be discussed during the booking process to ensure your specific cleaning needs are met.
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Do I need to provide cleaning supplies for the service?You are not required to provide any cleaning supplies for our service. We come fully equipped with all the necessary supplies and equipment to clean your home effectively.
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Are your cleaners trained and insured?Certainly! Yes, all of our residential cleaners are highly trained professionals who are fully insured to protect your home and belongings. We prioritize safety measures for your peace of mind during our cleaning services.
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How long does a typical cleaning service take?The duration of a cleaning service is determined by the size of your space and the complexity of the job. Feel free to get in touch with us to discuss your specific needs, and we will be happy to provide you with an estimate of the approximate service duration.
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What is deep cleaning, and why is it necessary?Residential deep cleaning entails a comprehensive and meticulous cleaning that surpasses surface-level cleaning. It includes reaching difficult-to-access areas, disinfecting high-touch surfaces, and addressing neglected areas not typically cleaned during regular maintenance. This is crucial to uphold a healthy and hygienic environment for you and your family.
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What payment methods do you accept?We offer flexible payment options, including credit cards, checks, and online payments. For more information on payment methods, please feel free to get in touch with us.
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How far in advance do I need to schedule a cleaning appointment?To secure availability, we suggest scheduling your cleaning appointment at least 24-48 hours in advance. Nevertheless, we understand urgent situations, and we often have the capacity to accommodate last-minute cleaning requests as well.
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Do you provide cleaning supplies and equipment?Certainly, we supply all the essential cleaning supplies and equipment required to clean your office effectively.
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Can I choose the specific cleaner who will come to my home?We strive to maintain consistency by assigning the same cleaner to your office whenever possible. However, please note that we cannot guarantee a specific cleaner for every appointment as it depends on their availability.
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What areas do you service?Off Your Plate is located in Marietta, GA and serves the North Atlanta Metro and North Georgia area.
Why choose us
We Are Experienced Cleaning Service Provider
Experienced cleaning staffs
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High quality services
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Best Cleaning Equipments
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Dedicated Customer support
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